using gamification to reduce staff turnover and boost employee engagement
MyRest —
About the Product
MyRest is an internal app for restaurant staff. It brings together daily workflows, training, and gamification in a single interface, making internal processes more engaging and easier to navigate
Project Overview
Timeline: 2 weeks
Team: 1 Team Lead, 1 Product Manager, 1 Product Designer, 1 QA Engineer
Design System: Built from scratch
Business Goals
Design an MVP of an internal product for restaurant staff that brings together daily workflows, communication, and gamification in a single experience.
The primary goal was to increase employee engagement, make day-to-day tasks more transparent, and create a unified workspace for internal processes
My Responsibilities
— Design the MVP for an internal restaurant staff app
— Develop engagement mechanics through achievements, rankings, and rewards
— Design the product's core experiences
— Build a design system to support future product growth
— Support implementation through design reviews and developer handoff
Design Process
We approached the product from the employee’s perspective. Instead of relying on scattered spreadsheets, chats, and separate tools, we wanted to create a single place where employees could track their performance, stay up to date with company news, and monitor their personal progress.
The app brings together:
— Performance metrics and work results in one place
— Achievements and rewards that make progress visible
— Company news and important updates for the entire team
— A points system for completing goals and participating in company activities
— A rewards store where earned points can be exchanged for merchandise
— A mobile-first experience that's always within reach
Solution
1. Home Screen as a Personalized Dashboard
The home screen gives employees instant access to their progress, performance metrics, restaurant goals, and personal objectives. This helps them navigate daily tasks more efficiently and understand how their actions contribute to overall results, ultimately supporting higher DAU, WAU, and long-term product engagement
2. Team & Employee Profiles
Employees can browse teammates' profiles and explore each other's achievements. Making progress visible strengthens team belonging, encourages healthy motivation, and improves engagement and retention
3. Rewards Store
Employees can redeem earned points for rewards added by the company. This creates a tangible sense of progress, keeps motivation high, and encourages continued participation in daily activities
4. Company News Hub
To keep important information from getting lost in work chats, we brought company news and announcements together in one place. This gives managers an additional communication channel while helping employees stay informed
5. Tasks & Leaderboard
Completing tasks earns employees points that can be spent in the Rewards Store. This turns everyday activities into part of a unified motivation system, where progress is reflected not only in numbers but also in meaningful rewards
Analytics
At the time of writing, the MVP is still under development. After launch, the team will evaluate feature adoption, validate key hypotheses, and use the collected insights to guide future product iterations
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